Dear Ticket Office.
I suppose I will be one of many disappointed by not being able to purchase tickets for the Champions league quarter final. I am not writing to you about that. I understand that all who wanted could not be accommodated BUT the system used to purchase tickets is absolutely USELESS.
I logged on at 9.30 dead and was presented with the red line that indicates you are in a queue. I have no problem with that either. BUT when I join a queue I don't expect to go backwards. After all, if you joined a queue in a bank or some where similar, if someone came along when you got near the front and moved you to the back you would have grounds for complaint. That's what happened to me today. As the red line approached two thirds of the way to the end, suddenly it was whisked back to the start, and no, I didn't touch anything, it was on the computer by my side as I worked at my desk.
Is it possible for The Great THFC to come up with a better system for all its loyal fans? After fifty years I think I deserve better. As do we all.
Disappointing.
John Scales Bronze Member
Do you think I had a reply? Of course not.
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